Privacy Policy

Last updated: October 13, 2025

1. Introduction

Welcome to JamesThompson Textiles, LLC (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us directly.

By using our website, you agree to this Privacy Policy.

2. Information We Collect

We only collect personal information that you voluntarily provide through our contact form, including:

• Name
• Email address
• Subject and message content

We do not collect payment information, browsing behavior, or other personal data through this website.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your inquiries or requests
• To provide customer service and product information
• To maintain internal records of communications

We do not use your data for marketing or promotional purposes unless you explicitly request or consent to it.

4. Data Sharing

We do not share, sell, rent, or trade your personal information with any third parties. Your information is used only by authorized personnel within JamesThompson Textiles, LLC to respond to your inquiries.

5. Data Security

We take appropriate security measures to protect your personal data, including:

• SSL encryption to secure data transmitted through our website
• Restricted access to contact form submissions
• Safe email handling procedures

Please note that while we take reasonable steps to protect your information, no online data transmission can be guaranteed to be 100% secure.

6. Data Retention

We keep your information only as long as necessary to respond to your inquiry and maintain internal records, after which it is securely deleted.

7. Your Rights

If you have submitted personal information through our contact form, you may request that we:

• Provide a copy of your data
• Correct or update it
• Delete it from our records

You can make any such request by contacting us using the details below.

8. International Visitors

Our website is intended for users in the United States. We do not specifically target or market to individuals in the European Union. However, if you are located in the EU and choose to contact us, your personal information will be handled in accordance with applicable data protection principles.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.

10. Contact Us